The message is written, facts are verified, the public is asking questions—yet the message is delayed.
In this fireside chat, Connection Point CEO Dr. Eric Kowalczyk and CCO Juliet Pierre-Antoine tackle the real-world challenges that municipal communicators face every day.
Drawing on decades of experience leading communications for major cities, public safety agencies, nonprofit organizations, and elected officials, they discuss these communication challenges and how to navigate them without sacrificing credibility or public trust.
Watch our latest fireside chat, then join us for a Live Q&A with Dr. Eric Kowalczyk as he dives deeper into the obstacles that delay municipal communication and shares practical strategies for navigating them.
Live Q&A Details
📅 Date: July 29, 2026
🕑 Time: 12:00–12:30 p.m. CDT (30 min Live Q&A)
📍 Location: Virtual – link provided after registration
What You’ll Learn
Practical strategies for overcoming the most common communication roadblocks, from legal review and leadership hesitation to approval bottlenecks
How to communicate effectively when information is still evolving without sacrificing credibility or public trust
Techniques for building alignment between communications, operations, legal counsel, and executive leadership before a crisis occurs
Lessons learned from decades of experience navigating high-pressure communications in local government, public safety, and complex organizations
Actionable approaches you can implement immediately to improve communication speed, coordination, and organizational confidence
Who Should Attend
Municipal and county communications professionals
City managers, administrators, and executive leaders
Public Information Officers (PIOs)
Public safety executives and command staff
Department directors and agency leaders
Anyone responsible for communicating on behalf of a public-sector organization
About the Presenters
Dr. Eric Kowalczyk and Juliet Pierre-Antoine bring more than four decades of combined experience leading strategic communications and crisis response across municipal government, public safety, and nonprofit organizations, and the private sector. Together, they have advised elected officials, executive leadership teams, law enforcement agencies, and mission-driven organizations through some of the nation’s most complex communication challenges—from natural disasters and public safety incidents to high-profile policy initiatives and reputation-defining events.
Dr. J. Eric Kowalczyk is a nationally recognized crisis communications strategist, author, and public speaker. As the CEO of Connection Point, Eric has guided municipalities, law enforcement agencies, and nonprofits through high-stakes situations, including natural disasters, civil unrest, and large-scale emergencies. His methodology and crisis communication framework have been adopted by leaders nationwide.
Juliet Pierre-Antoine is a lifelong public relations and crisis management professional with a decorated career spanning the private, nonprofit, and public sectors. Juliet spent a decade as a New York City public servant, providing public relations support to the administrations of former mayors de Blasio and Bloomberg, and has provided media support for civil servants, elected officials, executive leaders, and attorneys in New York, Miami, and Los Angeles.