CP Musings

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CONNECTION POINT BLOG

Insights, stories, and articles living rent free in the minds of Team CP.

The 10-Minute Crisis Test
Strategic Communications, Crisis Management Dr. J. Eric Kowalczyk, Chief Executive Officer Strategic Communications, Crisis Management Dr. J. Eric Kowalczyk, Chief Executive Officer

The 10-Minute Crisis Test

The public does not expect perfection in a crisis, but they do expect leadership. The first ten minutes determine whether you establish credibility or have to spend months rebuilding it. Crisis planning is not about binders on a shelf; it is about leadership readiness when under pressure. Learn more in The 10-Minute Crisis Test‍.

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When Bad Comms Makes Things Worse
Strategic Communications, Crisis Management Dr. J. Eric Kowalczyk, Chief Executive Officer Strategic Communications, Crisis Management Dr. J. Eric Kowalczyk, Chief Executive Officer

When Bad Comms Makes Things Worse

There is a marked difference between crisis communications and a mass comms strategy. Having a communications expert who understands the arc of a crisis, knows how the news cycle works in a crisis, and applies the crisis communication triad is critical to ensuring your brand and reputation survive long after the crisis is resolved.

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